Tempur-Pedic Bed Frame 10-Year Limited Warranty

TEMPUR-Canada warrants that your Tempur-Pedic® bed frame will be replaced or repaired, at our option, due to faulty workman-ship or material defects subject to the limitations contained herein. This Limited Warranty starts from the time of the product purchase. It is understood that this Limited Warranty does not apply to instances of normal wear or tear.

In addition, TEMPUR-Canada will, at its option, repair or replace any defective bed frame component at no charge to the customer during the length of this Limited Warranty and subject to the limitations contained herein.

TEMPUR-Canada warrants that it will cover all associated costs to replace the defective product to the original retailer. Any additional transportation costs are the responsibility of the purchaser.

If the identical bed frame, or its various components, is not available at the time of repair or replacement, TEMPUR-Canada reserves the right to substitute models or materials of comparable quality.

Length of Warranty: Your warranty protects you from the day you purchase your new bed frame and for the 10 year warranty period. . All warranties contained herein shall not apply if the bed frame has been subjected to improper use or has been physically abused. Further, this warranty is valid only to the original purchaser of the product who has purchased the product from an authorized Tempur-Pedic® retailer.

If you have any questions or concerns, contact the authorized Tempur-Pedic® retailer where you purchased your Tempur-Pedic® bed frame for instructions as to proceeding.

This Limited Warranty may be in addition to other specific legal rights you may have.  

Important Notes: Except where prohibited by applicable law, in order for your limited warranty to be valid you must:

  1. Be the original purchaser, and have purchased through an authorized Tempur-Pedic® retailer.
  2. Provide a copy of the original store receipt. (Please note that credit card receipts are not considered a valid proof of purchase.)

This limited warranty is valid only in connection with the original purchase of new products from TEMPUR-Canada or a TEMPUR-Canada authorized retailer and extends from the original purchase date of the original product purchased. An “original purchaser,” for the purposes of this limited warranty, is an individual or entity who purchases the product directly from TEMPUR-Canada or an authorized retailer of TEMPUR-Canada with the intent to use the product for personal consumer use and not with the intent to resell the product. An individual or entity that purchases the product from whatever source with the intent to resell the product is an unauthorized reseller (“unauthorized reseller”). This limited warranty does not apply to products sold by unauthorized resellers, including without limitation, unauthorized resellers on third party websites, including, without limitation, Craigslist, eBay, Amazon, etc. Neither unauthorized resellers nor purchasers from unauthorized resellers are “original purchasers” for the purpose of this limited warranty. If a purchaser is not an “original purchaser," the purchaser takes the product “AS IS” and “with all faults.” IF THE PURCHASE OF THIS BED FRAME WAS NOT DIRECTLY FROM TEMPUR-CANADA, PROOF OF PURCHASE WILL BE REQUIRED TO DEMONSTRATE THAT PURCHASER IS THE ORIGINAL PURCHASER AND ELIGIBLE TO MAKE A VALID CLAIM UNDER THIS LIMITED WARRANTY.

PLEASE RETAIN THIS LIMITED WARRANTY, ALONG WITH YOUR ORIGINAL PURCHASE RECEIPT FROM TEMPUR-CANADA OR AN AUTHORIZED TEMPUR-CANADA RETAILER, FOR YOUR TEMPUR-PEDIC WARRANTY TO REMAIN VALID.

THIS LIMITED WARRANTY IS VALID ONLY IN INSTANCES OF CONSUMER USE AND DOES NOT APPLY TO USE OF PRODUCT IN COMMERCIAL SETTINGS.